Terms and Conditions
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with Onihaxy Media Tech (the "Company") website, script sales, and mobile application development services (the "Service") operated by Onihaxy Media Tech.
Please read these Terms and Conditions carefully before using our Service.
Accounts
By creating an account with us, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Onihaxy Media Tech and its licensors. The Service is protected by copyright, trademark, and other laws of both the Nigeria and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Onihaxy Media Tech.
Aftersales Support Policy
Onihaxy Media Tech is committed to delivering high-quality digital solutions and ensuring that our clients receive the necessary assistance after purchase. This Aftersales Support Policy outlines the scope, duration, and conditions of support provided for our products and services.
1. Support Coverage
Support includes:
Assistance with installation and setup.
Bug fixes and troubleshooting related to the purchased product.
Guidance on product usage and basic customization.
Technical advice on compatibility and performance issues.
Support does not include:
Extensive redesign or modification requests.
Development of new features outside the purchased package.
Server management or third-party integrations beyond the agreed scope.
2. Free Support Duration
Readymade Website Scripts: Customers are entitled to 3 months of free support from the date of purchase.
Custom-Built Websites: Customers are entitled to 6 months of free support from the date of project delivery.
3. Paid Support After Free Period
After the free support period has expired:
Customers may continue to request support, which will be charged based on the type and complexity of the issue.
A cost estimate will be provided before work begins.
Charges may vary depending on whether the request involves bug fixing, feature enhancement, or advanced customization.
4. Support Channels
Customers can access support via the following channels:
Email Support: support@onihaxy.com
Phone/WhatsApp Support during business hours
5. Response Times
Initial Response: Within 24–48 hours during business days.
Resolution Timeline: Dependent on the complexity of the reported issue.
6. Limitations
Support is only available to the original purchaser AS WELL AS the ORIGINAL DOMAIN, and is non-transferable.
Issues arising from unauthorized modifications, third-party interference, or improper usage may not be covered under free support.
Onihaxy Media Tech reserves the right to decline support requests outside the agreed scope.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Onihaxy Media Tech. Onihaxy Media Tech has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Onihaxy Media Tech shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us at info@onihaxy.com.
Our Store / Marketplace Terms and Conditions. Please read them carefully before making any purchase.
1. Nature of Products
www.onihaxy.com is a digital marketplace for ready-made website and mobile app scripts.
All products are delivered in a digital format and are deemed “delivered” once download or access details have been provided to the customer.
2. No Refund Policy
Due to the nature of digital goods, all sales are final.
No refunds will be issued for any digital product once it has been delivered, provided it matches the description on the product page.
3. One-Time Product Replacement
We offer a one-time product replacement under the following conditions:
The initial product delivered contains defects or errors that were not disclosed in the product description at the time of purchase.
The customer reports the defect within 7 days of receiving the product.
The defect is verified by our technical team.
Replacement will be for a different product of equal or lesser value from our store.
This replacement cannot be exchanged for cash, credit, or another replacement request in the future.
4. Customer Responsibility
Customers are advised to review product descriptions, features, and requirements carefully before purchasing.
It is the customer’s responsibility to ensure they have the necessary technical skills, hosting environment, and compatible systems to use the purchased product.
5. Intellectual Property
All products remain the property of their respective creators or licensors.
Customers are granted a license to use the product in accordance with the specific license terms stated on the product page.
Redistribution, resale, or sharing of purchased products is prohibited unless explicitly permitted in writing.
6. Limitation of Liability
We are not responsible for any losses, damages, or disruptions caused by the installation or use of our products.
All products are provided “as-is” with no warranties beyond what is expressly stated.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our website and services constitutes acceptance of any changes.
8. Contact Information
For inquiries regarding these Terms and Conditions or product-related issues, please contact us at:
📧 support@onihaxy.com